Connect analog phones very simply. Just put the call logger between your incoming phone lines and your phones. The unit has 4 RJ-11 jacks to accept the 4 lines, and 4 RJ-11 jacks for your phones.
Connect digital phones one of two ways. Install the call logger in front of your PBX. Or, use 2 phone line cords and a splitter (all supplied with the unit) to connect the call logger between the base and the handset on each of your phones.
If you have more than 4 phone lines, you can use multiple call loggers. Each unit will operate independently, and be accessible via a different network address.
Network connection allows you to instantly access recordings and call data from any networked PC. No need to burn a CD!
Included software allows you to set up recording parameters, manage audio files, and perform detailed call analysis.
80 GB removable hard drive stores 2300-2400 hours of recording. If you record 4 lines, 8 hours, 5 days a week it will take you more than 3 months to fill this disk. Automatic FIFO file replacement means you'll never run out of space.
Locking disk housing keeps recorded information secure.
Digital/analog phone compatibility means the Web-Network Call Logger will work with any type of phone you have.
Please note: This call logger records all calls on 1 to 4 phone lines (or extensions) and allows you to access, sort, play back, etc., these calls from either an attached PC or any computer via a network and internet connection. The included call analysis software is password protected to prevent unauthorized access.
Key Requirements:
You must connect the unit directly to analog phone lines. If you have a PBX digital phone system, then you must either connect it to the lines coming in from the phone company before they enter the PBX or to the handsets of the individual phones.
You need to connect the unit either directly to a computer with an Ethernet card or to a port on your computer network. If you connect the unit to your computer network, the Call Logger is automatically detected as another computer and can be accessed using standard web browser software from any other computer on the network. If the network is connected to the internet, outside computers can connect to the unit. This feature includes password protection.
The
Technical Support Service
offered involves technical assistance by telephone and the Web for issues associated
with the products purchased from JSTQI.
Thoroughly trained on our products the support team has access to our real-time,
knowledge base and captive network models, which help them, replicate and resolve
problems while avoiding disruption of your network.
Please
call us for technical questions and support
Toll Free: 800.626.4670
The
Technical Support Service
