Up until now, Primos and Sparkys both recorded a
telephone conversation by recording the handset speaker signal only.
That signal was usually sufficient to record both sides of the telephone
conversation because there was sufficient side tone in the telephone set
or phone system to record the local caller. On some systems, however,
the side tone level is very low resulting in the recorded level of the
local caller being very low. Sparky + remedies this problem by adding a
second record path that records the handset microphone signal for the
local caller. This path has an adjustable record volume control so that
the local caller and remote caller can be recorded at the same level.
The volume control is located in the user interface under the device
control tab (see picture below), and is called Sparky + Gain. Note that
the gain control only appears for Sparky +. The default value for Sparky
+ gain is 0; and it can be adjusted anywhere between 0 and 255. It
should only be adjusted if the low side tone problem exists as described
above. Once set to a satisfactory level, there should be no need to
re-adjust it because the system will remember and recall the setting
every time the recorder interface is started.
Playback level to the remote caller has been
increased in hardware.
In version 2.07 of the USB recorder software, there
is also an adjustable playback level control in the upper right corner
of the GUI.
Part Number: USB818
Tech Support
Digital Loggers USB Recorder Sparky+
The
Technical Support Service
offered involves technical assistance by telephone and the Web for issues associated
with the products purchased from JSTQI.
Thoroughly trained on our products the support team has access to our real-time,
knowledge base and captive network models, which help them, replicate and resolve
problems while avoiding disruption of your network.
Please
call us for technical questions and support
Toll Free: 800.626.4670
The
Technical Support Service
