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JSTQI :: Online RMA Form ::

Online RMA Form

Online RMA Form

Note: Filling out this form does not guarantee or imply approval for a return authorization. Completion of this form will send the necessary information regarding your order to customer service for review. Please refer to invoice for filling in information below.

After your form is submitted you will be contacted within 24-48 hours regarding your RMA.

Customer Information
Company:
Acct #:
Contact Name:	*
Phone:	*
E-mail:	*
Order Information
Invoice/Order/PO #:	*
Item/SKU/Part #:	*
Serial #(s):	*
Quantity:	*
Reason:	*
Condition:	*
Action:	*
Detailed description of problems:	*

Credit/Refund orders are eligible within 30 days of purchase and do not include *special order items. All items must be complete in its original packaging. Please do not write on original package or a 20% restock fee could apply, see our full Term/Conditions for details. Defective Equipment Only: We will provide a service return label for defective equipment within 30 days of purchase. After that time the customer is responsible for shipping any defective items back to our company. Advance replacement orders will be charged to the credit card on file. Once the defective equipment is returned we will issue a refund to the credit card charged.